top of page

Terms & Conditions

Last updated: March 2026

 

These Terms & Conditions govern your use of the Casa Dextiles website and the purchase of products through our online store. By accessing this website or placing an order, you agree to be bound by the terms outlined below.

 

If you do not agree with these terms, please do not use this website.

 

1. About Casa Dextiles

This website is operated by Casa Dextiles.

 

Throughout the site, the terms “we”, “us”, and “our” refer to Casa Dextiles.

 

By visiting our website and/or purchasing products from us, you engage in our service and agree to these Terms & Conditions.

 

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

  • use the website in any way that may damage or disrupt the website

  • attempt to gain unauthorised access to our systems

  • use the website for fraudulent purposes

  • misuse any content or materials available on the website

 

We reserve the right to suspend or restrict access to users who breach these terms.

 

3. Product Information

Casa Dextiles specialises in handcrafted textile products. Because our products are handmade, slight variations in colour, texture, size or finish may occur.

 

These variations are part of the handmade process and should not be considered faults.

We make every effort to display product colours and details as accurately as possible, however screen displays may vary.

 

4. Pricing

All prices displayed on the website are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, the price confirmed at the time of order will be honoured.

 

Prices may exclude delivery charges, which will be calculated during checkout.

​

5. Orders

When you place an order through our website, you agree that:

  • the information you provide is accurate and complete

  • you are authorised to use the payment method provided

  • sufficient funds are available to complete the purchase

 

Casa Dextiles reserves the right to refuse or cancel any order if we suspect fraud, payment issues or pricing errors.

 

Once an order has entered the dispatch process, it may not be possible to make changes.

 

6. Payments

We accept major credit and debit cards including Visa and Mastercard.

 

All payments are processed through secure payment gateways. We may conduct verification checks before accepting an order.

 

7. Delivery

Delivery information, including estimated shipping times and charges, can be found on our Delivery & Returns Policy page.

 

Delivery times are estimates and may vary depending on location and courier services.

 

Casa Dextiles cannot be held responsible for delays caused by third-party delivery providers.

 

8. Returns and Refunds

Information regarding returns, cancellations and refunds can be found in our Delivery & Returns Policy.

 

Nothing in these terms affects your statutory rights under UK consumer law.

 

9. Intellectual Property

All content on this website, including product designs, images, graphics, branding and text, is the property of Casa Dextiles or its licensors.

 

You may not reproduce, copy, distribute or use any content from this website without written permission.

 

10. Liability

Casa Dextiles will not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products.

 

Nothing in these terms limits liability where it would be unlawful to do so.

 

11. Third‑Party Links

Our website may contain links to third‑party websites for convenience.

 

Casa Dextiles is not responsible for the content or privacy practices of those websites.

 

12. Changes to These Terms

Casa Dextiles reserves the right to update or modify these Terms & Conditions at any time.

​

Any changes will be published on this page and will apply to future orders.

 

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

 

Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.

 

14. Contact

If you have any questions regarding these Terms & Conditions, please contact:

Casa Dextiles
Email: info@casadextiles.com
Website: www.casadextiles.com

bottom of page